BUYER’s FREQUENTLY ASKED QUESTIONS:
(If you don’t see your question answered below, please email it at info@BuyMeTicket.com and we shall reply soonest possible. Thank you).
How do I start purchasing a ticket?
Start by registering. It’s a simple process, done only first time when you visit Buy Me Ticket. On subsequent visits you just need to login. Your profile is thus created, and is editable.
What are the benefits of registering with Buy Me Ticket?
Registering with the Buy Me Ticket provides you with a full-fledged account that retains all your, past and present, activities as a buyer as well as a seller for your reference.
Is there a refund policy for purchases made through Buy Me Ticket?
Yes. Please see the Refund Policy at_____.
What happens if an event is cancelled?
In case of event cancellation, the ticket buyer will be notified through the email or text. The ticket refund will be executed as per the refund policy.
What fees are associated with buying tickets through Buy Me Ticket?
In addition to the Seller’s ticket price, service fee per ticket, credit card processing fee etc. will be added and charged.
Where can I view my ticket purchases?
Sign in to My Account. View the purchased tickets in the Dashboard.
What if I lose a ticket?
Sign in to My Account. Reprint it from your My Account.
I haven’t received (or accidentally deleted) the email I need to print ticket. What do I do?
Sign in to My Account. Reprint it from your My Account.
How are the tickets delivered?
Available delivery methods will be specified at the time of purchase. You choose one amongst those. Available options could be one, or more, of the following:
• Through the Email
• Pick up at will call
• On your mobile handheld
• Ticket Outlet Network
Where do I pick up the Will Call tickets?
At the venue look for a Will Call Window, prove your identity with the official to get your ticket.
Where do I find the nearby Buy Me Ticket Outlet Network?
See the Ticket Outlet Network link on the home page. If none is conveniently located for you, you may recommend one by clicking on the link_____.
Can I edit personal or billing information on my order?
Yes; but only before you submit the order.
Why do we request your address, zip code and or phone number?
To keep you posted with updates, changes, and other event alerts if any.
How will I know if my event has been cancelled or postponed?
You will receive an email, text and announce on the web site.
I want to buy ticket to an event which is not posted on Buy Me Ticket, what do I do?
Email us the particulars of the event. If we can help, we will. No surety though.
How do I find an event?
Search option is given. You can search for it.
When and how much will my credit card be charged?
It will be charged as and when you click ‘Submit.’ The amount will be displayed at the end of shopping cart for you to approve before you click submit.
How do I contact Customer Service?
Buy Me Ticket contact info is given on the home page at_____.
How do I view/edit/remove profile information?
Log into My Account, and make the desired changes.
Can I recommend my preferred store to join the Buy Me Ticket Outlet Network?
Yes. On the Home Page, click the Ticket Outlet Network link and follow the instructions. It’s located at the foot of the Home Page. Accredited outlets that sell the physical tickets / e-Tickets on behalf of the Buy Me Ticket form part of this Network.